EXCELSIOR PALACE PALERMO, Palermo – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Excelsior Palace Palermo has 117 air-conditioned rooms with free WiFi, minibars, and flat-screen TVs with satellite channels. Each room includes a marble bathroom, a large desk, and an alarm clock with MP3 connectivity. Superior and Deluxe rooms add extra space and tan armchairs.
Dining Options
The hotel's Exè Bar & Restaurant serves Mediterranean and international dishes, with Sicilian cuisine as a specialty. Breakfast includes hot and cold options. The restaurant features original Italian furniture, though prices may be higher than nearby local eateries.
Leisure & Business
Guests can use the 24-hour fitness center, book massages, or relax in the hammam. Business travelers have access to two meeting rooms with modern AV equipment and a business center. The hotel also offers concierge services and laundry.
Location & Transport
The hotel is on Viale della Libertà, a 15-minute walk from Via Roma and 0.3 km from Giardino Inglese park. Teatro Massimo is nearby, and Palermo Central Station is 2.5 km away. Falcone-Borsellino Airport is 30 km from the property.
Services & Extras
A 24-hour reception handles check-in and check-out. The lobby includes a bar, and the hotel provides dry cleaning. Free WiFi is available throughout, and guests can arrange airport transfers or explore nearby attractions like the Norman Palace (2 km away).
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
Sports & Fitness
- Exercise gym
- Fitness studio
Guest Parking
- Electric kettle
Services
- Room service
- Car hire
- Laundry
- Dry cleaning
- Computer connection
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Beach access
Room features
- In-room air conditioning
- Heating
- In-room safe
- Mini-bar
- Sitting area
Bathroom
- Hair dryer
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Cable/ Satellite television
- Telephone
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers a mix of spacious, clean, and comfortable rooms but with a downside of some rooms needing repairs. The service is mostly friendly with some room for improvement, and the location is convenient, being close to the city center. The dining experience is classy, with pleasant staff and local specials, and the facilities are well-maintained.
I stayed in a junior suite at this hotel, which was very comfortable. The rooms were nice, although lacking air conditioning meant sleeping with the windows open for fresh air, which wasn't ideal from a safety perspective. The location was convenient, being close to the city center, but not near significant attractions.
The hotel has very nice rooms with plenty of storage, but the lack of air conditioning can be a concern for safety. The service is excellent, with staff going out of their way to assist. The location is convenient, allowing easy access to the city center and attractions. The dining experience is good overall, although some improvements could be made to keep hot food warm. The facilities provided are satisfactory.
The hotel offered a mix of positives and negatives. While the rooms were large, comfortable, and well-furnished, our attic room with no side windows made our stay uncomfortable. The traditional decor and efficient air conditioning were pleasant, but the smaller rooms fell short of expectations. The service was a hit-or-miss with attentive staff in some areas but indifferent in others. The location was convenient, close to the city center and with easy access to transport, although some improvements could enhance the overall experience. The dining experience ranged from classy to manic, with a pleasant but limited continental buffet. Despite some drawbacks, the facilities were satisfactory, meeting most needs without major issues.
The hotel offers rooms with skylights that provide fresh air and circulation, making them some of the best in the hotel. Although clean and well-equipped, they can feel a bit small. The service was a mix of unhelpful instances but some attentive staff, especially if you are Italian. The location is very convenient, near the new center and shopping areas, making it easy to access the city center and attractions by foot. The dining experience was described as sumptuous, with a rich and satisfactory menu continually replenished by pleasant staff. The facilities were rated highly for a comfortable stay.
I had a mixed experience at the hotel. The rooms were very traditional and comfortable with efficient air conditioning, but unfortunately, the smaller rooms were not as pleasant, leading to uncomfortable nights. The service was a bit rushed and indifferent at times, although efforts were made to ensure my comfort during the stay. The location was convenient, being close to the city center and attractions, but there were some challenges with reception attentiveness. The dining experience was generally good, but could get crowded with tour groups. Overall, a decent stay with some room for improvement.
The hotel rooms were gracious and pleasing on the eye, despite the lack of air conditioning implying sleeping with open windows, and a bad smell from the piping system. The location was very convenient, situated near the shopping area. The service was consistently friendly and helpful, offering various amenities like room service and dry cleaning. The dining was very good, although some dishes were almost inedible.
The hotel is conveniently located near the shopping area and the new center, making it a great spot for exploring. The rooms are spacious, clean, and pleasing to the eye, though the lack of air conditioning may be inconvenient. The service was generally friendly and courteous, with a standout staff member going above and beyond to assist. The dining experience was delightful, with delicious food continuously replenished by attentive staff. The hotel boasts a lovely location near fashionable streets and sights, offering a pleasant and convenient stay.
My stay at the hotel was mixed. While the attic room I was allocated on the 3rd floor was uncomfortable without side windows, the hotel was still gracious and pleasing on the eye. The long walk from the elevator was a downside, but the staff made the experience better with their classy service. However, some staff members were indifferent at times, which was disappointing.
My stay at the hotel was pleasant overall. The rooms were very nice, although the lack of air conditioning made me a bit concerned about safety when sleeping with the windows open. The service was friendly, except for a couple of staff members who seemed inexperienced. The location was convenient, close to the new center and shopping areas. The dining experience was good but could have had more local specialties. The facilities met my needs adequately.
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